Platform
Features
Everything your field service company needs, powered by AI and SMS.
Features
Built to Keep Your Team Moving Without the Constant Check-Ins
Your techs get answers, your managers get their time back, and your whole operation runs smoother. All through a simple text message.
SMS-First Communication
Your techs already know how to text. That's all they need. No app, no login, works on any phone.
AI-Powered Responses
Your techs ask a question in plain English and get an instant, accurate answer pulled straight from your documents.
Simple Admin Dashboard
Add techs, upload documents, and manage your whole team from one clean dashboard. No IT help needed.
No Training Required
If your techs can send a text, they can use FieldLink. Zero learning curve, zero onboarding headaches.
Always-On Availability
FieldLink never clocks out. Your techs get answers at 6am, on weekends, or mid-job, whenever they need it.
Enterprise Security
Your data stays yours. Every account is fully isolated with end-to-end encryption and enterprise-grade security.
How It Works
Three steps to smarter field ops
No apps. No training. Just results.
Onboarding
Onboarding
We schedule an onboarding meeting, get your account fully configured together and by the time we hang up you're ready to start uploading. No tech headaches, no back and forth.
Equipment Manual.pdf
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Safety SOP.docx
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Troubleshooting Guide.pdf
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Upload Your Documents and Team
Upload Your Documents and Team
Upload your manuals, SOPs, troubleshooting guides and your employee list. Only the employees on your list can access the service, keeping everything locked down to your team. Your documents become the only source FieldLink pulls from, so every answer is accurate and specific to your operation.
Mike Johnson
(555) 123-4567
Sarah Williams
(555) 234-5678
James Brown
(555) 345-6789
Technicians Text and Get Answers
Technicians Text and Get Answers
Your company gets a dedicated phone number just for your team. Your techs text it when they hit a snag on the job and get the exact answer pulled from your documents in seconds. No call to the office, no digging through manuals, just the answer they need to get back to work.
Get Started
See What FieldLink HQ Can Do for Your Team
Book a 20-minute demo and we'll show you exactly how it works using your own documents and team size. No pitch decks. No fluff.