Your Team Has Questions.
Now They Have Answers.
FieldLink HQ lets your techs text a question and get an instant answer, straight from your own manuals. No app, no calls, no interruptions.
Free demo call · No app downloads · Instant AI responses
FieldLink AI
Today 9:41 AM
The Hidden Cost of Doing Nothing
The average field service manager loses $9,780 a month to interruptions that never show up on the P&L. Until now.
That's $8,181 a month back in your pocket, even on the Professional plan.
75hrs
Saved across your team every week
$9,780
Recovered every month
2hrs
Production recovered per tech weekly
65%
Of calls are repeat questions
FieldLink HQ pays for itself within the first month
Features
Built to Keep Your Team Moving Without the Constant Check-Ins
Your techs get answers, your managers get their time back, and your whole operation runs smoother. All through a simple text message.
SMS-First Communication
Your techs already know how to text. That's all they need. No app, no login, works on any phone.
AI-Powered Responses
Your techs ask a question in plain English and get an instant, accurate answer pulled straight from your documents.
Simple Admin Dashboard
Add techs, upload documents, and manage your whole team from one clean dashboard. No IT help needed.
No Training Required
If your techs can send a text, they can use FieldLink. Zero learning curve, zero onboarding headaches.
Always-On Availability
FieldLink never clocks out. Your techs get answers at 6am, on weekends, or mid-job, whenever they need it.
Enterprise Security
Your data stays yours. Every account is fully isolated with end-to-end encryption and enterprise-grade security.
How It Works
Three steps to smarter field ops
No apps. No training. Just results.
Onboarding
Onboarding
We schedule an onboarding meeting, get your account fully configured together and by the time we hang up you're ready to start uploading. No tech headaches, no back and forth.
Equipment Manual.pdf
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Safety SOP.docx
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Troubleshooting Guide.pdf
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Upload Your Documents and Team
Upload Your Documents and Team
Upload your manuals, SOPs, troubleshooting guides and your employee list. Only the employees on your list can access the service, keeping everything locked down to your team. Your documents become the only source FieldLink pulls from, so every answer is accurate and specific to your operation.
Mike Johnson
(555) 123-4567
Sarah Williams
(555) 234-5678
James Brown
(555) 345-6789
Technicians Text and Get Answers
Technicians Text and Get Answers
Your company gets a dedicated phone number just for your team. Your techs text it when they hit a snag on the job and get the exact answer pulled from your documents in seconds. No call to the office, no digging through manuals, just the answer they need to get back to work.
Testimonials
Field Service Teams Love It. Office Teams Love It More.
See why teams switch to FieldLink HQ.
“FieldLink HQ cut our dispatch time in half. Technicians just reply to a text instead of calling in. Game changer.”
Mike R.
Operations Manager, Premier HVAC
“We tried 3 other field service apps. None of them stuck because techs wouldn't download the app. FieldLink works because it's just texting.”
Sarah L.
Owner, QuickFix Plumbing
“The AI automatically updates job statuses from text replies. My office staff saves 2+ hours a day not chasing updates.”
James T.
VP Operations, Metro Electrical
Pricing
Simple Pricing. Serious ROI.
Every plan includes SMS dispatching, AI-powered responses, and onboarding support. Billed monthly, no setup fees.
Starter
Up to ~20 employees, the actual median business in this market
- Dedicated phone number, fully set up for you
- 600 message exchanges/mo included, $0.45 after
- Unlimited PDF, Word & Excel document uploads
- Understands questions the way your techs actually text them
- Available 24/7, nights and weekends included
- No setup fee, cancel anytime
- Only employees you add can text the number
- Manage your employee list & documents anytime
- Multi-admin roles included
- No app, no login, no training
- Email support
Growth
~20–75 employees
- Dedicated phone number, fully set up for you
- 1,800 message exchanges/mo included, $0.38 after
- Unlimited PDF, Word & Excel document uploads
- Understands questions the way your techs actually text them
- Available 24/7, nights and weekends included
- No setup fee, cancel anytime
- Only employees you add can text the number
- Manage your employee list & documents anytime
- Multi-admin roles included
- No app, no login, no training
- Priority support
Professional
~75–200 employees
- Dedicated phone number, fully set up for you
- 5,400 message exchanges/mo included, $0.30 after
- Unlimited PDF, Word & Excel document uploads
- Understands questions the way your techs actually text them
- Available 24/7, nights and weekends included
- No setup fee, cancel anytime
- Only employees you add can text the number
- Manage your employee list & documents anytime
- Multi-admin roles included
- No app, no login, no training
- Priority support
- Advanced usage reporting & analytics
Enterprise
200+ employees, or multi-division
- Phone number for every division, fully set up for you
- Custom message-exchange allotment
- Unlimited PDF, Word & Excel document uploads, per division
- Understands questions the way your techs actually text them
- Available 24/7, nights and weekends included
- No setup fee, cancel anytime
- Only employees you add can text the number
- Manage your employee list & documents anytime, every division
- Multi-admin roles, every division
- No app, no login, no training
- Consolidated parent billing
- Dedicated support & a real SLA
- Custom onboarding & contract terms
Get Started
See What FieldLink HQ Can Do for Your Team
Book a 20-minute demo and we'll show you exactly how it works using your own documents and team size. No pitch decks. No fluff.