Your Team Has Questions.
Now They Have Answers.
FieldLink HQ lets your techs text a question and get an instant answer, straight from your own manuals. No app, no calls, no interruptions.
Free demo call · No app downloads · Instant AI responses
FieldLink AI
Today 9:41 AM
The Hidden Cost of Doing Nothing
The average field service manager spends 3+ hours a day answering technician calls and texts. At $60/hour that's $3,780/month in lost productivity, PER MANAGER! And your techs? Every time they're stuck waiting on an answer that's lost production time. 2 extra productive hours per week per tech, at $25/hour with a team of 30, is another $6,000/month recovered. That's $9,780 a month left on the table. FieldLink HQ pays for itself.
75hrs
Saved across your team every week
$9,780
Recovered every month
2hrs
Production recovered per tech weekly
65%
Of calls are repeat questions
FieldLink HQ pays for itself on DAY ONE
Features
Built to Keep Your Team Moving Without the Constant Check-Ins
Your techs get answers, your managers get their time back, and your whole operation runs smoother. All through a simple text message.
SMS-First Communication
Your techs already know how to text. That's all they need. No app, no login, works on any phone.
AI-Powered Responses
Your techs ask a question in plain English and get an instant, accurate answer pulled straight from your documents.
Simple Admin Dashboard
Add techs, upload documents, and manage your whole team from one clean dashboard. No IT help needed.
No Training Required
If your techs can send a text, they can use FieldLink. Zero learning curve, zero onboarding headaches.
Always-On Availability
FieldLink never clocks out. Your techs get answers at 6am, on weekends, or mid-job, whenever they need it.
Enterprise Security
Your data stays yours. Every account is fully isolated with end-to-end encryption and enterprise-grade security.
How It Works
Three steps to smarter field ops
No apps. No training. Just results.
Onboarding
Onboarding
We schedule an onboarding meeting, get your account fully configured together and by the time we hang up you're ready to start uploading. No tech headaches, no back and forth.
Equipment Manual.pdf
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Safety SOP.docx
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Troubleshooting Guide.pdf
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Upload Your Documents and Team
Upload Your Documents and Team
Upload your manuals, SOPs, troubleshooting guides and your employee list. Only the employees on your list can access the service, keeping everything locked down to your team. Your documents become the only source FieldLink pulls from, so every answer is accurate and specific to your operation.
Mike Johnson
(555) 123-4567
Sarah Williams
(555) 234-5678
James Brown
(555) 345-6789
Technicians Text and Get Answers
Technicians Text and Get Answers
Your company gets a dedicated phone number just for your team. Your techs text it when they hit a snag on the job and get the exact answer pulled from your documents in seconds. No call to the office, no digging through manuals, just the answer they need to get back to work.
Testimonials
Field Service Teams Love It. Office Teams Love It More.
See why teams switch to FieldLink HQ.
“FieldLink HQ cut our dispatch time in half. Technicians just reply to a text instead of calling in. Game changer.”
Mike R.
Operations Manager, Premier HVAC
“We tried 3 other field service apps. None of them stuck because techs wouldn't download the app. FieldLink works because it's just texting.”
Sarah L.
Owner, QuickFix Plumbing
“The AI automatically updates job statuses from text replies. My office staff saves 2+ hours a day not chasing updates.”
James T.
VP Operations, Metro Electrical
Pricing
Simple Pricing. Serious ROI.
Every plan includes SMS dispatching, AI-powered responses, and onboarding support. No hidden fees.
Standard
For small field service teams getting started.
- Up to 100 employees
- Up to 500 documents
- SMS dispatching & AI responses
- Basic reporting
- Email support
Professional
For growing companies that need more power.
- Up to 300 employees
- Up to 1,500 documents
- SMS dispatching & AI responses
- Advanced reporting & analytics
- Priority support
- API access
- Custom branding
Enterprise
For large organizations with custom needs.
- Up to 1,000 employees
- Up to 5,000 documents
- SMS dispatching & AI responses
- Custom reporting
- Dedicated support & SLA
- Full API access
- Custom branding & SSO
- Audit logs
Get Started
See What FieldLink HQ Can Do for Your Team
Book a 20-minute demo and we'll show you exactly how it works using your own documents and team size. No pitch decks. No fluff.